Privacy Policy

At The Fabric, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website or making a purchase.

Information We Collect

We may collect the following information when you place an order, create an account, or contact us:

• Full name

• Email address

• Phone number

• Billing and delivery address

• Order and purchase details

• Payment information (processed securely through trusted third-party payment gateways; we do not store your card details)

How We Use Your Information

Your information is used to:

• Process and deliver your orders

• Provide customer support and respond to inquiries

• Improve our website, products, and services

• Send order updates and promotional offers (only if you have opted in)

• Comply with legal and regulatory requirements

Data Protection

We are committed to keeping your personal information secure by implementing appropriate technical and organizational security measures.

We do not sell, rent, or trade your personal information with third parties. Your information is shared only with trusted service providers when necessary to process payments, fulfill orders, or comply with legal obligations.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

Third-Party Services

Our website may use trusted third-party services such as payment gateways and delivery partners to complete your orders. These providers handle your information according to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

The Fabric
Address: Hill St, Dehiwala-Mount Lavinia 10350, Sri Lanka
Phone: +94 11 271 8448